HSBC Customers Hit By Text Message Scam

HSBC Customers Hit By Text Message Scam HPFB.init();
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HSBC Customers Hit By Text Message Scam

The Huffington Post Chris Kirkham 
Posted: 03/ 8/11 11:47 PM

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HSBC Bank customers have been receiving fraudulent text messages in recent days asking them to dial in to a 1-800 number and enter their account information over the phone.

Customer service personnel at HSBC confirmed that the text message scam had impacted numerous bank customers since Monday, but a spokesman for the bank said there is no evidence of any HSBC "data breach" or of any customer information, including credit card numbers, being compromised.

The text message read, "HSBC ALERT," and provided a number to call, which led to a professional recording that asked for account information.

The spokesman would not confirm whether the issue was widespread among HSBC accountholders, as the customer service personnel had indicated. He did not comment on why the bank did not alert customers of the scam, but he said the bank encourages customers to be "vigilant about protecting their personal information."

In addition, the HSBC spokesman said it has never been the company's policy to contact customers via text message, and that consumers should contact the bank if they believe their account has been compromised by a scam. HSBC's web site says that customers will not be held liable for any unauthorized charges.

A similar texting fraud scheme impacted HSBC customers in the New York area last October, when an automated message told customers to enter account information.

It's unclear whether random cell phone numbers may have been rounded up by scam artists, or if HSBC customers in particular are being targeted. The HSBC spokesman would not comment in greater detail, but said the bank's data had not been breached.

Story continues below blockquote .mid_article_ad_label{border:1px solid #dddddd;}Advertisement

The bank has had issues with data theft in the past.

Text message scams have also impacted other banks in the past, such as JP Morgan Chase.

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Post to Facebook.Post to Blogger.Post to Twitter.Post to WordPress.Post to TypePad.Post to Tumblr.Post to Yahoo! View All Favorites Recency  |  Popularity Candide33   2 hours ago (3:59 AM) 760 Fans "vigilant about protecting their personal informatio­n."

How can they when the bank sells their informatio­n? Candide33: "vigilant about protecting their personal information." How can they when http://www.huffingtonpost.com/social/Candide33/hsbc-customers-text-message-scam_n_833253_80008381.html Permalink  | Share it dkinton49   3 hours ago (3:13 AM) 41 Fans I cannot believe anyone would be so stupid as to follow these instructio­ns based upon receiving a text message. Unbelievab­ly stupid! Why would they not call the bank to confirm/va­lidate the text? dkinton49: I cannot believe anyone would be so stupid as to http://www.huffingtonpost.com/social/dkinton49/hsbc-customers-text-message-scam_n_833253_80007484.html Permalink  | Share it HUFFPOST SUPER USER gevan   4 hours ago (2:28 AM) 180 Fans Is it really off an HSBC number list or is it random? I have gotten e-mails about my BankAmeric­a account when I've never had an account at that bank. gevan: Is it really off an HSBC number list or is http://www.huffingtonpost.com/social/gevan/hsbc-customers-text-message-scam_n_833253_80006345.html Permalink  | Share it BMVB   5 hours ago (1:14 AM) 28 Fans I think it's a shame that HSBC is the only major bank without a iPhone/ iPad app. www.sportb­loggers.co­m BMVB: I think it's a shame that HSBC is the only http://www.huffingtonpost.com/social/BMVB/hsbc-customers-text-message-scam_n_833253_80003562.html Permalink  | Share it raholco   5 hours ago (1:00 AM) 0 Fans Follow Not a new scam at all: crooks were targeting Chicago-ar­ea cellphones last year using phony text alerts claiming to be from Harris Bank. raholco: Not a new scam at all: crooks were targeting Chicago-area http://www.huffingtonpost.com/social/raholco/hsbc-customers-text-message-scam_n_833253_80002857.html Permalink  | Share it     New comments on this entry — Click to refreshLoading comments… FOLLOW US Loading twitter module... Most Popular on HuffPost 1ZFtJBkBosA5IkB2CIEq%2BJyMTRGmk2AVFD%2Fg%2FNEJe8zT588sP5ExD%2F5u25u5gHEBLoADXjB%2Fw%2FuwJ7c6Tha4qQ%3D%3DCtoUoJG8HIoD9k8JQsPGw0dTwJipEQ1IQgqVcXAt5XBYXuwPO5%2B3Pf4rcRM5GFMywiQzMeJ6in23dxxMZsz3ww%3D%3D1 of 2 Sarah Palin 'Not Afraid' Of Jon Stewart, Says Aide
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